COVID-19 Information

 

How we operate at red

The red traffic light is used if there’s a need to protect both at-risk people or our health system from an unsustainable number of hospitalisations.

Our offices and distribution centres can open at red however, some of our staff may work from home. For anyone picking up an order from one of our distribution warehouses, we recommend that you scan the COVID-19 QR code at the front of our building upon arrival, and call 0800 277 772 to have your order brought out to you. Mask use is mandatory and we encourage social distancing.

We encourage customers to use our same day dispatch delivery system instead of picking up orders during red.

 

 

How we operate at orange

The orange traffic light is used if there’s increasing community transmission of COVID-19.

Our offices and distribution centres can open as normal at orange. For anyone picking up an order from one of our distribution warehouses, we encourage that you wear a face mask.

We also encourage customers to continue to make use of our same day dispatch delivery system.

 

How we operate at green

The green traffic light is used when there are some COVID-19 cases in the community.

Our offices and distribution centres can open as normal at green. For anyone picking up an order from one of our distribution warehouses, we encourage that you wear a face mask.