--- title: COVID-19 Information & Updates | Primepac description: Important information about COVID-19 and how this affects the services we offer here at Primepac, under the new Protection Framework (traffic lights). --- [![Primepac_Logo_White](https://info.primepac.co.nz/hs-fs/hubfs/Primepac_Logos/Primepac_Logo_White.png?width=2362&height=767&name=Primepac_Logo_White.png "Primepac_Logo_White")](http://www.primepac.co.nz) - [Adhesive Tapes & Stapling](https://www.primepac.co.nz/products/adhesive-tapes-stapling/) - [Adhesives](https://www.primepac.co.nz/products/adhesive-tapes-stapling/adhesives/) - [Bag Sealing Tapes](https://www.primepac.co.nz/products/adhesive-tapes-stapling/bag-sealing-tapes/) - [Coloured Tapes](https://www.primepac.co.nz/products/adhesive-tapes-stapling/coloured-tapes/) - [Double Sided & Mounting](https://www.primepac.co.nz/products/adhesive-tapes-stapling/double-sided-mounting/) - [Heavy Duty Tapes](https://www.primepac.co.nz/products/adhesive-tapes-stapling/heavy-duty-tapes/) - [Industrial Tapes](https://www.primepac.co.nz/products/adhesive-tapes-stapling/industrial-tapes/) - [Machine Tapes](https://www.primepac.co.nz/products/adhesive-tapes-stapling/machine-tapes/) - [Masking Tapes](https://www.primepac.co.nz/products/adhesive-tapes-stapling/masking-tapes/) - [Packaging Tapes](https://www.primepac.co.nz/products/adhesive-tapes-stapling/packaging-tapes/) - [Printed Tapes](https://www.primepac.co.nz/products/adhesive-tapes-stapling/printed-tapes/) - [Stapling](https://www.primepac.co.nz/products/adhesive-tapes-stapling/stapling/) - [Tape Dispensers](https://www.primepac.co.nz/products/adhesive-tapes-stapling/tape-dispensers/) - [Plastic Packaging](https://www.primepac.co.nz/products/plastic-packaging/) - [Bundling & Shrink Films](https://www.primepac.co.nz/products/plastic-packaging/bundling-shrink-films/) - [Carton & Bin Liners](https://www.primepac.co.nz/products/plastic-packaging/carton-bin-liners/) - [Food Packaging](https://www.primepac.co.nz/products/plastic-packaging/food-packaging/) - [Machine Pallet Wrap](https://www.primepac.co.nz/products/plastic-packaging/machine-pallet-wrap/) - [Plastic Bags](https://www.primepac.co.nz/products/plastic-packaging/plastic-bags/) - [Pallet Wrapping](https://www.primepac.co.nz/products/plastic-packaging/pallet-wrapping/) - [Plastic Tubing](https://www.primepac.co.nz//products/plastic-packaging/plastic-tubing/) - [Resealable Bags](https://www.primepac.co.nz/products/plastic-packaging/resealable-bags/) - [Sustainable Bags](https://www.primepac.co.nz/products/plastic-packaging/sustainable-bags/) - [Sustainable Retail Bags](https://www.primepac.co.nz/products/plastic-packaging/sustainable-retail-bags/) - [Shrink Films](https://www.primepac.co.nz/products/plastic-packaging/shrink-films/) - [Timber & Building Films](https://www.primepac.co.nz/products/plastic-packaging/timber-building-films/) - [Strapping & Accessories](https://www.primepac.co.nz/products/strapping-accessories/) - [Cord Strapping](https://www.primepac.co.nz/products/strapping-accessories/cord-strapping/) - [Corner Protection](https://www.primepac.co.nz/products/strapping-accessories/corner-protection/) - [Paper Strapping](https://www.primepac.co.nz/products/strapping-accessories/paper-strapping/) - [PET Strapping](https://www.primepac.co.nz/products/strapping-accessories/pet-strapping/) - [Polypropylene Strapping](https://www.primepac.co.nz/products/strapping-accessories/polypropylene-strapping/) - [Polywoven Strapping](https://www.primepac.co.nz/products/strapping-accessories/polywoven-strapping/) - [Steel Strapping](https://www.primepac.co.nz/products/strapping-accessories/steel-strapping/) - [Strapping & Accessories](https://www.primepac.co.nz/products/strapping-accessories/strapping-accessories/) - [Thread, Ties & Twine](https://www.primepac.co.nz/products/strapping-accessories/thread-ties-twine/) - [Site Supplies & Signs](https://www.primepac.co.nz/products/site-supplies-signs/) - [Branding & Grading Inks](https://www.primepac.co.nz/products/site-supplies-signs/branding-grading-inks/) - [Cable Ties & Measuring](https://www.primepac.co.nz/products/site-supplies-signs/cable-ties-measuring/) - [Flagging & Barrier Tapes](https://www.primepac.co.nz/products/site-supplies-signs/flagging-barrier-tapes/) - [Floor Marking & Anti-Slip Tape](https://www.primepac.co.nz/products/site-supplies-signs/floor-marking-anti-slip-tape/) - [Industrial Marker Pens](https://www.primepac.co.nz/products/site-supplies-signs/industrial-marker-pens/) - [Maintenance & Accessories](https://www.primepac.co.nz/products/site-supplies-signs/maintenance-accesories/) - [Marking Crayons & Chalks](https://www.primepac.co.nz/products/site-supplies-signs/marking-crayons-chalks/) - [Marking Sprays](https://www.primepac.co.nz/products/site-supplies-signs/marking-sprays/) - [Mats](https://www.primepac.co.nz/products/site-supplies-signs/mats/) - [Signs](https://www.primepac.co.nz/products/site-supplies-signs/signs/) - [Labels, Mailing & Stationery](https://www.primepac.co.nz/products/labels-mailing-stationery/) - [Adhesive Rippa Labels](https://www.primepac.co.nz/products/labels-mailing-stationery/adhesive-rippa-labels/) - [Cargo Security](https://www.primepac.co.nz/products/labels-mailing-stationery/cargo-security/) - [Copy Papers](https://www.primepac.co.nz/products/labels-mailing-stationery/copy-papers/) - [Filing](https://www.primepac.co.nz/products/labels-mailing-stationery/filing/) - [Industrial Tags](https://www.primepac.co.nz/products/labels-mailing-stationery/industrial-tags/) - [Knives & Cutters](https://www.primepac.co.nz/products/labels-mailing-stationery/knives-cutters/) - [Mailing & Doculopes](https://www.primepac.co.nz/products/labels-mailing-stationery/mailing-doculopes/) - [Notebooks & Pads](https://www.primepac.co.nz/products/labels-mailing-stationery/notebooks-pads/) - [Office Accessories](https://www.primepac.co.nz/products/labels-mailing-stationery/office-accessories/) - [Office Consumables](https://www.primepac.co.nz/products/labels-mailing-stationery/office-consumables/) - [Pens & Markers](https://www.primepac.co.nz/products/labels-mailing-stationery/pens-markers/) - [Pricing & Office Labels](https://www.primepac.co.nz/products/labels-mailing-stationery/pricing-office-labels/) - [Retail Labels](https://www.primepac.co.nz/products/labels-mailing-stationery/retail-labels/) - [Rubber Bands & String](https://www.primepac.co.nz/products/labels-mailing-stationery/rubber-bands-string/) - [Staplers & Perforators](https://www.primepac.co.nz/products/labels-mailing-stationery/staplers-perforators/) - [Cartons, Paper & Protectives](https://www.primepac.co.nz/products/cartons-paper-protectives/) - [Air Bubble](https://www.primepac.co.nz/products/cartons-paper-protectives/air-bubble/) - [Cargo Security](https://www.primepac.co.nz/products/cartons-paper-protectives/cargo-security/) - [Cartons & Boxes](https://www.primepac.co.nz/products/cartons-paper-protectives/cartons-boxes/) - [Corrugated Cardboard](https://www.primepac.co.nz/products/cartons-paper-protectives/corrugated-cardboard/) - [Desiccant & Dunnage Bags](https://www.primepac.co.nz/products/cartons-paper-protectives/desiccant-dunnage-bags/) - [Gift Packaging](https://www.primepac.co.nz/products/cartons-paper-protectives/gift-packaging/) - [Paper Bags](https://www.primepac.co.nz/products/cartons-paper-protectives/paper-bags/) - [Polyfoam Rolls](https://www.primepac.co.nz/products/cartons-paper-protectives/polyfoam-rolls/) - [Protective Packaging](https://www.primepac.co.nz/products/cartons-paper-protectives/protective-packaging/) - [Wrapping Papers](https://www.primepac.co.nz/products/cartons-paper-protectives/wrapping-papers/) - [Health & Safety](https://www.primepac.co.nz/products/health-safety/) - [Chemical Gloves](https://www.primepac.co.nz/products/health-safety/chemical-gloves/) - [Cut Resistant Gloves](https://www.primepac.co.nz/products/health-safety/cut-resistant-glove/) - [Disposable Gloves](https://www.primepac.co.nz/products/health-safety/disposable-gloves/) - [Eye Protection](https://www.primepac.co.nz/products/health-safety/eye-protection/) - [Fire Protection](https://www.primepac.co.nz/products/health-safety/fire-protection/) - [First Aid Kits](https://www.primepac.co.nz/products/health-safety/first-aid-kits/) - [First Aid Supplies](https://www.primepac.co.nz/products/health-safety/first-aid-supplies/) - [Hearing & Eye Protection](https://www.primepac.co.nz/products/health-safety/hearing-eye-protection/) - [Hearing Protection](https://www.primepac.co.nz/products/health-safety/hearing-protection/) - [High Vis Clothing](https://www.primepac.co.nz/products/health-safety/high-vis-clothing/) - [Hygiene Protection](https://www.primepac.co.nz/products/health-safety/hygiene-protection/) - [Leather Gloves](https://www.primepac.co.nz/products/health-safety/leather-gloves/) - [Plasters & Bandages](https://www.primepac.co.nz/products/health-safety/plasters-bandages/) - [Protective Clothing](https://www.primepac.co.nz/products/health-safety/protective-clothing/) - [Respiratory Protection](https://www.primepac.co.nz/products/health-safety/respiratory-protection/) - [Rubber Gloves](https://www.primepac.co.nz/products/health-safety/rubber-gloves/) - [Skin Care](https://www.primepac.co.nz/products/health-safety/skin-care/) - [Work Gloves](https://www.primepac.co.nz/products/health-safety/work-gloves/) - [Cafeteria & Cleaning](https://www.primepac.co.nz/products/cafeteria-cleaning/) - [Brooms & Mops](https://www.primepac.co.nz/products/cafeteria-cleaning/brooms-mops/) - [Cafeteria Supplies](https://www.primepac.co.nz/products/cafeteria-cleaning/cafeteria-supplies/) - [Cleaning Equipment](https://www.primepac.co.nz/products/cafeteria-cleaning/cleaning-equipment/) - [Cleaning Solutions](https://www.primepac.co.nz/products/cafeteria-cleaning/cleaning-solutions/) - [Dish Washing](https://www.primepac.co.nz/products/cafeteria-cleaning/dish-washing/) - [Hand Cleaners](https://www.primepac.co.nz/products/cafeteria-cleaning/hand-cleaners/) - [Hot Drinks, Coffee & Tea](https://www.primepac.co.nz/products/cafeteria-cleaning/hot-drinks-coffee-tea/) - [Paper Towels](https://www.primepac.co.nz/products/cafeteria-cleaning/paper-towels/) - [Toilet Cleaners](https://www.primepac.co.nz/products/cafeteria-cleaning/toilet-cleaners/) - [Toilet Papers](https://www.primepac.co.nz/products/cafeteria-cleaning/toilet-papers/) - [Window Cleaners](https://www.primepac.co.nz/products/cafeteria-cleaning/windows-cleaners/) - [Wipes & Rags](https://www.primepac.co.nz/products/cafeteria-cleaning/wipes-rags/) Free lollies With every order Free Freight Nationwide To most urban areas Same Day Dispatch On weekdays - order before 5pm Earn Pacpoints 1 point for every $100 spent # COVID-19 Information [COVID-19 Traffic Lights](https://info.primepac.co.nz/covid-19-information#traffic-lights) ![How we operate under the COVID-19 Protection Framework](https://info.primepac.co.nz/hs-fs/hubfs/Covid%20Framework%20Banner.png?width=1200&name=Covid%20Framework%20Banner.png) During the COVID-19 Protection Framework (traffic light system) we will continue to operate however, the way we operate may change from time to time for your safety.  Below you'll find information about COVID-19, and how this affects the services we offer here at Primepac, at each of the three traffic lights. For up-to-date information including live COVID-19 updates and Protection Framework changes, please refer to the New Zealand Government's offical website. [Visit Unite against COVID-19 here](https://covid19.govt.nz/). ## COVID-19 Traffic Lights ![Red Covid traffic light](https://info.primepac.co.nz/hs-fs/hubfs/Covid%20Traffic%20light%20Red.png?width=150&name=Covid%20Traffic%20light%20Red.png)   ### How we operate at red The red traffic light is used if there’s a need to protect both at-risk people or our health system from an unsustainable number of hospitalisations. Our offices and distribution centres can open at red however, some of our staff may work from home. For anyone picking up an order from one of our distribution warehouses, we recommend that you scan the COVID-19 QR code at the front of our building upon arrival, and call 0800 277 772 to have your order brought out to you. Mask use is mandatory and we encourage social distancing. We encourage customers to use our [same day dispatch delivery system](https://www.primepac.co.nz/free-nationwide-delivery/) instead of picking up orders during red.   ![Orange Covid traffic light](https://info.primepac.co.nz/hs-fs/hubfs/Covid%20Traffice%20Light%20Yellow.png?width=150&name=Covid%20Traffice%20Light%20Yellow.png)   ### How we operate at orange The orange traffic light is used if there’s increasing community transmission of COVID-19. Our offices and distribution centres can open as normal at orange. For anyone picking up an order from one of our distribution warehouses, we encourage that you wear a face mask. We also encourage customers to continue to make use of our [same day dispatch delivery system](https://info.primepac.co.nz/about#delivery). ![Green Covid traffic light](https://info.primepac.co.nz/hs-fs/hubfs/Covid%20Traffic%20Light%20Green.png?width=150&name=Covid%20Traffic%20Light%20Green.png)   ### How we operate at green The green traffic light is used when there are some COVID-19 cases in the community. Our offices and distribution centres can open as normal at green. For anyone picking up an order from one of our distribution warehouses, we encourage that you wear a face mask. [![Primepac](https://info.primepac.co.nz/hubfs/Images/Primepac-Logo-footer.png)](http://www.primepac.co.nz/) [![twitter-1](https://info.primepac.co.nz/hubfs/Images/twitter-1.svg)](https://twitter.com/PrimepacNZ)  [![facebook-1](https://info.primepac.co.nz/hubfs/Images/facebook-1.svg)](https://www.facebook.com/primepacnz/)  [![linkedin](https://info.primepac.co.nz/hubfs/Images/linkedin.svg)](https://www.linkedin.com/company/primepac-industrial-ltd/) ###### **Sitemap:** - [About Us](https://info.primepac.co.nz/about) - [Delivery](https://info.primepac.co.nz/about#delivery) - [Testimonials](https://www.primepac.co.nz/testimonials/) - [Terms & Conditions](https://www.primepac.co.nz/terms-conditions/) - [Returns Policy](https://www.primepac.co.nz/returns-form/) - [Video Library](https://info.primepac.co.nz/video-library) - [Environmental Policy](https://www.primepac.co.nz/environmental-policy/) - [FAQs](https://info.primepac.co.nz/about#faqs) - [Resources Page](https://info.primepac.co.nz/catalogues-and-guides) - [Help](https://info.primepac.co.nz/about) - [Privacy Policy](https://www.primepac.co.nz/privacy-policy/) - [Terms of Trade](https://info.primepac.co.nz/hubfs/Printed%20Tape%20Docs/Primepac%20Trade%20Application%20.pdf) - [Contact Us](https://info.primepac.co.nz/about#contact) - [Blog](https://info.primepac.co.nz/blog) - [Tool Servicing](https://info.primepac.co.nz/tool-servicing)   ###### **Contact Us:** Free Phone: **[0800 277 772](tel:0800277772)** Free Fax: **0800 622 226** Email: [sales@primepac.co.nz](mailto:sales@primepac.co.nz) | ![](https://info.primepac.co.nz/hubfs/Images/contact-footer.svg) | **North Island**  45 Noel Burnside Road, Wiri, Manukau 2025 Auckland | | --- | --- | | ![](https://info.primepac.co.nz/hubfs/Images/contact-footer.svg "contact-footer.svg") | **South Island**  11 Braeburn Drive Hornby, Christchurch 8042 New Zealand Manufacturing: 9 Martin Street, Washdyke, Timaru | | --- | --- | Copyright © 2026 Primepac Industrial Limited Web Design and Development by [Publica](https://publica.co.nz) ![](https://dc.ads.linkedin.com/collect/?pid=659852&fmt=gif)