We have six Service Commitments that help us stand out from the crowd. (And yes, that includes free lollies).
Order before 10am and receive your goods by 4pm the same day. This service is only available to urban business address in the areas specified below:
At Primepac we say, "If its in the book, it's out the back". Having two fully stocked locations in the North and South Island adds to our security of supply. Products are held in stock, ready for your order so we can dispatch to you with our legendary smart service.
45 Noel Burnside Road
Wiri, Auckland 2025
Free Phone: 0800 277 772
Free Fax: 0800 622 226
11 Braeburn Drive,
Hornby, Christchurch 8042
Manufacturing: 9 Martin Street, Washdyke, Timaru
Free Phone: 0800 277 772
Free Fax: 0800 622 226
Yes we do! Here at Primepac we love New Zealand and want to do what we can to reduce our carbon footprint – one way we do this is by providing eco-friendly product solutions to our customers. We offer a range of products including:
You can download FREE copy of our Eco-friendly Products Catalogue here
Using Pacpoints is easy and can be done in three simple steps:
To learn more about how Pacpoints works, click here to watch the Pacpoints video!
Registering for Pacpoints is quick and simple! Once you have created an online account with Primepac, all you need to do is go to the “MY ACCOUNT” section of the website and click on the green “JOIN NOW” button. When you have done this you will be signed up to Pacpoints and you can start earning every time you shop online!
To find out more about our Pacpoints rewards scheme, click here to watch our Pacpoints video.
Yes you can. Primepac offers free overnight delivery to urban addresses nationwide. However, if you would prefer to pick your order up from one of our dispatch centres, you are welcome to do so. There are two ways you can let us know you want to pick up your order:
Please note: your order must be placed before it is picked up as we do not have payment facilities on site.
Primepac has two distribution centres in New Zealand:
At Primepac we don't have a physical store, however our website features our entire product range, and it's easy to order online. If your order is placed Monday to Friday we will dispatch the very same day. If you're located in Auckland or Christchurch you have the option of picking up your order from one of our distribution warehouses.
Primepac offers FREE overnight shipping for all orders placed before 5pm to urban addresses. If you are based in Auckland or Christchurch, we may be able to deliver your order the same day as it is placed in one of our Primepac delivery vans!
For rural delivery please allow 2-5 working days.
Primepac offers FREE overnight shipping to all urban addresses nationwide! If your order is placed before 5pm, we will dispatch it that same day.
For rural address we charge a small fee of $4.95 per order – please note regulations prevent us from delivering dangerous goods to some rural addresses.
Is suitable for general purpose packaging, such as strapping boxes or products together. This strapping is available in a range of break strains depending on your application.
Suitable for heavy duty industrial applications, such as packaging timber and engineering products. This strapping has available in a range of strengths and breaking strains.
This is an alternative to steel strapping, it is safer to apply, strong, lightweight and can be easily recycled.
Is another alternative to steel strapping, it has similar break strains to steel strapping but is lightweight, safer to use, easy to cut and tension and there is no rust. This product is used extensively throughout the timber industry.
For more information on which pallet wrap to use, click here to read our Pallet Wrap Types and Uses blog.
Depending on what you use packaging tape for & the environment you work in, some tapes will work better than others.
Polyprop tape with acrylic adhesive
Good for normal or low temperatures & cold storage, dry surfaces. Usually lowest cost per roll.
Polyprop tape with Hot Melt Adhesive
Great for general purpose carton sealing, stronger than most acrylic adhesives.
Polyprop tape with Rubber Adhesive
The best for recycled cardboard. Rubber adhesives are the strongest in normal temperatures.
Vinyl with Rubber Adhesive
Vinyl tapes are heavy duty with higher breaking strengths, ideal for taping heavy items or boxes.
Make sure you store your packaging tapes in a dry place out of direct sunlight & be careful when you open cartons not to cut into the rolls inside.
For more information on which packaging tape to use, click here to read our Packaging Tape blog.
You will need to register with us before you can place an order online. But it’s super easy to register!
All you need to do is Click the purple ‘REGISTER LOGIN” button, fill in the form and you will be ready to place your order using either credit or debit card. Please call us on 0800 277 772 if you have any questions.
Yes you can! Simply Register on our website for a Company Account and tick “Does Your Company Currently Have An Account (Online Or Otherwise) With Primepac?”
We will then link this website account to your trade account, and you will be able to start using this within 2 hours. If you have any questions or problems please call us on 0800 277 772 or email firstname.lastname@example.org
At Primepac, our goal is exceptional customer service. Our experienced team always endeavour to make your job easier. Ordering is easy, just phone, fax, email or order online before 5pm & your goods will be dispatched the same day.
Our distribution centres are only open for click and collect orders. You can select this option when checking out online.