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Primepac - Book a Service | Tool & Machinery Servicing

Our Service Includes:


  • Preventative maintenance
  • Breakdown repairs
  • Emergency repairs
  • Packaging equipment installations
  • Packaging machine spare parts
  • Set-up of packaging equipment/machinery
  • Most make and model

Ready to schedule your machinery service?

Primepac provides professional machinery servicing focused on quality workmanship, safety, and minimal downtime. Our certified technician supports a wide range of packaging equipment, with hands-on mechanical and electrical repair experience across multiple industries and leading machinery brands.

From urgent breakdown response and routine preventative maintenance to installations, upgrades, and more involved repair work, we work with you to choose the right service approach for your site and production schedule. Servicing can be completed on-site via mobile support to reduce disruption, or in our workshop for larger jobs, overhauls, and rebuilds.

We keep you informed throughout the job with clear updates, scope confirmation, and practical recommendations. You’ll receive straightforward next steps and maintenance guidance to help prevent repeat issues, improve reliability, and keep your lines performing at their best.

Note: A minimum service fee of $350 applies to each service job.

Experience next-level service with Primepac

Maintenance

Regular maintenance helps prevent downtime.

Urgent

Unexpected or urgent breakdown? We can help.

Experienced

Experienced technician, ready when you need support.

Parts

The right care for your equipment.

Please complete this form to book a service with us today. One of our experts will contact you to confirm your booking.

 

Meet our servicing manager

James Harrison
CERTIFICATION - ELECTRICAL APPLIANCE SERVICE (NZ)

James Harrison is a highly skilled, qualified Service Technician at Primepac, dedicated to keeping your packaging equipment running at its best. He specialises in the repair and maintenance of a wide range of industrial packaging machinery, delivering reliable, efficient solutions across both mechanical and electrical systems for leading brands. With recognised certification and strong hands-on experience, James helps minimise downtime for Kiwi businesses through prompt on-site support, thorough diagnostics, and quality repairs you can trust.

Known for his customer-first approach, he’s committed to helping clients maintain smooth operations and get the most from their Primepac equipment. When you need dependable technical expertise, James is ready to support you.

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