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Ethical Sourcing Policy

For us, it's the people that count. Which is why we've long invested in our team, supply chain and wider community. At Primepac, we are committed to sourcing our products ethically and responsibly, and expect our partners and suppliers to do the same.

We believe everyone should be treated with dignity, respect and fairness, so have developed the following policy to ensure these standards are met. Our Ethical Sourcing Policy sets out Primepac’s expectations of our suppliers regarding labour and human rights, health and safety, business integrity and management of standards. Furthermore, we commit to continually reviewing our procedures in order to mitigate risk of modern slavery within our supply chain.

As a company that cares deeply about the welfare of workers in all areas of our supply chain, we require our suppliers to ensure that the standards discussed in this policy are executed and monitored, with annual reviews in place to assess performance and areas for improvement.

We recognise our responsibility as a key supplier in New Zealand to set and police these standards to ensure the human rights of our team, supply chain and community are positively impacted. Our goal is to foster a culture of continuous improvement that allows our stakeholders to adapt to global, environmental and societal changes.



Our Trusted Partners

We have partnered with industry-leading companies to ensure our supply chain is ethical, so we can deliver the best product and service for our customers.



V Trusr


Air New Zealand






Supply Chain Structure



Primepac have been supplying industrial packaging since the 1990’s. With over 3,500 products in stock and 15,000+ customers nationwide, our presence in the New Zealand market is well established.

We are leaders the New Zealand packaging market, shaping the industry with our innovation, processes, people and products. Primepac have 2 distribution centres; 1 in the North Island and 1 in the South Island, and have another DC on the way in Wiri, Auckland.

Primepac employee staff members all over New Zealand. Our team encompasses customer services, innovation and new product development, human resources, operations, marketing and sales teams. Together, we bring a wealth of knowledge and expertise, and innovative solutions that results in real value.




Our Suppliers' Locations

New Zealand

Labour & Human Rights



1. Prohibition of forced labour, trafficking and slavery

Suppliers of Primepac may not participate in any form of forced labour, trafficking, slavery or child labour. Suppliers must comply with all modern slavery laws, and implement controls to avoid modern slavery practices in their operations and supply chains. Furthermore, suppliers must not knowingly deal with third parties who engage in modern slavery practices.

2. Appropriate working hours, wages and benefits

Employees must work hours which are in compliance with all applicable laws and regulations. Additionally, all employees must receive at least the legal minimum wage and benefits.

3. Non-discrimination, harassment and abuse

All employees must be treated with dignity and respect. Primepac encourages suppliers to communicate openly with staff regarding working conditions, without fear of harassment or reprisal. Suppliers should make employment decisions based on the candidate's ability to perform the job, avoiding factors such as race, colour, gender, nationality, religion, age, maternity or sexual orientation. Employees shall not be subject to verbal or physical abuse, or any other form of coercion.

Business Integrity

1. Anti-Corruption

Primepac suppliers must maintain the highest standards of ethical and moral conduct. It is prohibited to engage in any form of corrupt practices, including fraud, bribery, extortion or conflicts of interest.

2. Importing & Exporting Goods

All and any products supplied to Primepac must be produced, packaged, documented and shipped in compliance with all applicable laws and regulations. Suppliers are required to notify Primepac of any conflicts of interest which may impact the Supplier’s ability to adhere to these requirements. Our Suppliers are a representation of the Primepac brand, so must notify Primepac immediately in the event of circumstances or changes which may impact the Suppliers ability to remain in compliance with any of the standards outlined in this policy.



Health & Safety

The health and safety of Primepac staff and the employees of our Supplier’s is a non-negotiable in our books. Primepac is committed to only stocking products which meet New Zealand Health and Safety standards.
Suppliers should maintain a working environment which is safe, healthy, sanitary and complies with applicable laws and regulations. This includes meeting fire code standards, and the maintenance of applicable equipment such as alarms and extinguishers.
Where applicable, Material Safety Data Sheets and appropriate certifications must be supplied before the product is received by Primepac.

Management of Standards

Compliance with this policy is a condition of trade for all suppliers of Primepac. Where requested, suppliers are required to undertake activities to demonstrate their compliance with standards outlined. These activities may include, but are not limited to, the following:
  1. Provide Primepac on a regular basis, and upon request, information regarding their ethical sourcing performance
  2. Maintain reasonable records and documentation which supports compliance to Primepac’s ethical sourcing policy and/or local laws and regulations
  3. Participate in training and development programs
  4. Present a copy of Primepac’s Ethical Sourcing Policy to all key staff members, and ensure they have read and understand what this means.

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